On this page you will find both my shop policies & my privacy policy.

 My Shop Policies

1:ORDERS

Shop currently closed.

2:SHIPPING

Shop currently closed.

3:GIFT SHIPPING

Shop currently closed.

4:RETURNS

Shop currently closed.

 My Privacy Policy

What Information is Collected

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), feedback, and product reviews. We do not sell personal information.

How Information is Collected

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used only for the specific reasons stated. Examples of this include the use of your e-mail address to reply to a message sent via the contact form, the adding of your e-mail address to our mailing list at your request, and using your name and address to fulfill a shop order.

Why Information is Collected

We collect Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer support;

  3. To be able to send e-mails to those on our mailing list;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To be able to fulfil orders placed on this website;

  6. To comply with any applicable laws and regulations.

What the Information is Used For

This website and shop are hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

E-mail addresses from those signed up to our mailing list are stored securely by MailChimp.

How We Communicate

We may contact you via e-mail to provide Rokolee updates (if you are signed up to our newsletter), to reply to a message (if you contact us via the contact form), and to provide customer service messages (if you have placed an order on this website).

Cookies

Wix uses cookies for important reasons, such as:

  • To provide a great experience for visitors and customers.

  • To identify registered members (registered users of your site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

Cookies are also used to count the number of visitors to the website, and to track and analyse how visitors use and interact with this site.

How You Can Withdraw Consent

If you have signed up for my newsletter with your e-mail address, you may click 'unsubscribe' in any one of my e-mail newletters sent to you, or you can contact me via the contact form to ask me to remove you from the mailing list.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

     ©  2 0 1 4  -  2 0 2 0    R o k o l e e

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